Privacy Policy

Generally

For our company, the protection of the personal data of the users and customers of our online store is of primary importance. We have taken all the necessary measures so that your personal data is protected and in any case we process it to the extent that this is necessary to serve you. The Privacy and Personal Data Protection Statement is fully harmonized with the applicable national and European legislation and in particular with the European Regulation 2016/679 for the protection of natural persons against the processing of personal data and for the free circulation of such data (General Regulation for Data Protection, hereinafter "Regulation").

We have created this website for the sole purpose of serving you and are constantly striving to improve it to meet your particular needs and requirements. In order to achieve the best possible service for you, it is important that you, our user and/or customer, understand that you need to provide us with certain information that will allow you to best navigate the website and process your orders through the online store.

This Privacy Statement and the corresponding Terms of Use describe the method by which we collect and process the personal data absolutely necessary to serve you and how we ensure a high level of protection for you. In the following lines you can find out all your rights regarding the collection and processing of your personal data and how you can exercise them.

The information and data that you voluntarily give us are used by our company in order to have direct and effective communication with our store, to provide you with answers to questions and requests that you address to us and to immediately execute your orders. The data we collect through the website, if you have given us your consent, is to measure its traffic, determine your requirements for more products and facilitate your orders. We do not provide your data to any third party organization or partner that is not connected to our company and does not provide its services in the context of the implementation of your requests and orders.

Collection and purpose of processing your data

We have designed our website so that our users and customers can visit it without having to reveal their identity unless they choose to do so. We ask the visitors of our online store to provide us with their personal data especially if they want to create an account in our online store, and/or order our products, and/or subscribe to the newsletter recipient list, and/or send queries and requests to the website's email address.

The types of data we collect are the following and relate to the respective mentioned purposes of processing: a/ data that the user gives us when registering and creating an account in our online store, at the same time setting a personal password, b/ data that the user gives us in order to to execute the order without first creating an account, c/ data that the user provides us in order to send him informational material on a periodic basis (newsletter). When filling out any order form in our online store, you will necessarily be asked for your name, address, postal code of your area, city, state and country where the products will be delivered, your email address, your telephone , credit card details, the order payment method. In addition, you may be asked for more specific information, such as shipping details of an order, billing information or details about an offer you have requested and date of birth to determine if you are over 16 years of age. We use the data you give us when sending the respective form electronically, in order to: 1/ process the delivery of the order and the legal tax documents to your place through the cooperating transport company, 2/ confirm and identify our customers in any necessary case, 3/ to inform you about new products and special offers if you have declared a corresponding desire and given the corresponding specific consent, 4/ to send you specialized information through the creation of an individual profile (profiling), in compliance with the conditions set by law and as long as there is specific and active consent to this effect.

Your submission of your personal data means that you give your consent for this data to be used by the employees of our company exclusively for the reasons mentioned above. You have the possibility to withdraw your consent at any time by sending an email directly to the address of our online store info@batterypack.gr or by contacting us at 210 33 14 468 or by using the unsubscribe option provided in our online forms.

In which cases do we have a legitimate reason to process your personal data

Based on the requirements of the General Regulation, we undertake to process your personal data only if there is a corresponding legal reason, refraining from any further processing. In particular, we inform you that we process your personal data only in the following cases: a/ when you have given corresponding free, specific, explicit, fully informed and positive consent for each individual purpose of processing (for example, sending a newsletter), b/ when we are required to process your personal data in the context of a contract drawn up or under drawing between our company and you as our customers. For example, if you choose to buy a product from our online store, we will need to keep and use your personal data in order to inform you about the progress of your order, to support you technically after receiving the product, etc., c/ in the event that there is a corresponding legal obligation or reason of public interest (for example, in order to comply with tax legislation,) d/ when there is a legal interest for our company, such as in cases of fraud prevention, ensuring the security of the network and its information technology system we use etc.

How long we keep your data

The data you have provided is kept by our company for as long as is necessary in order to execute your order and implement related obligations of the sales contract. In the event that you have chosen to register as a user/customer in our online store and create the corresponding account, we will keep your data until you request the deletion of your account. Your personal data may be retained even after the deletion of your account or the completion and delivery of your order, if there is a corresponding legal obligation (for example obligations to comply with tax legislation) or an important legal interest. The data you have provided for the purpose of informing you about our company's activities and products in the context of commercial promotion is kept until you withdraw your respective consent.

Where we transfer your data

We inform you that in the context of the full protection of your personal data, we have ensured that our employees who undertake the execution of your order, the maintainers and technicians of our online store will provide you with the level of security referred to in this Personal Data Protection Statement.

Our company transmits your absolutely necessary personal data, for the purpose of transporting and delivering your order, to a third-party transport company.

We inform you that in the context of the full protection of your personal data, we have ensured that our employees who undertake the execution of your order, the maintainers and technicians of our online store will provide you with the level of security referred to in this Personal Data Protection Statement.

In addition to the above, we do not share your personal data with any further third parties without your prior consent, unless this is required by legal means (such as in the case of a court order). In any case, you have the possibility to exercise at any time the rights granted to you by law, which are described in detail below.

Minors

Based on current legislation, you must be 16 years of age to use the services of our online store. If you are under 16 years of age, you should use the website with your parents or with their consent. In order to make sure that our users and customers are not under 16 years of age, we have provided a corresponding field to fill in the date of birth in the available online forms of our store.

Cookies

In our online store www.batterypack.gr we use alphanumeric identification files, so-called cookies. Session cookies are only used to recognize that you are entering our website, and to avoid having to ask for a password on all pages that involve data transactions. These are deleted immediately after you leave the website.

a/Why do we use cookies?

Our primary goal is to constantly upgrade the navigation experience of visitors to our online store. In order to achieve this and to meet your every need, we use information that relates exclusively to your preferences when you browse our website.

b/What are cookies and what types do we use?

Cookies are pieces of information, in the form of very small text usually consisting of letters and numbers, stored in the browser you use (Chrome, Firefox, etc.). These help our website work more efficiently. Cookies in no way cause damage to users' computers or files stored on them. The information stored in cookies is used for identification purposes.

In our online store www.batterypack.gr, we use the following cookies: 1/ Cookies that allow the execution of basic functions of our ψ, such as adding products to the basket (Functionality Cookies), 2/ Cookies that "remember" your preferences according your browsing on our website, With these we can recommend you the right products based on your needs (preference cookies), 3/ Advertising cookies, with which we seek to show you advertisements related to your interests, and not to disturb you with spam, 4/ Analytics cookies, which help us evaluate the effectiveness of the various functions of our website.

Specifically, third party vendors, including Google, may:

To display www.batterypack.gr ads on the internet.

Do not use cookies to update, optimize and display advertisements based on the user's previous visit to our website.

Our online store can also use cookies from a previous visit to the www.batterypack.gr website, for remarketing.

c/ Opt out of the use of cookies

You can set your browser (Chrome, Firefox, etc.), to inform you every time before a cookie is downloaded and decide whether to download it or reject it. In this case, please note that you may not be able to use all the features of our website. The online store www.batterypack.gr may use Google Analytics functions for display ads (eg, remarketing, Google Display Network display reports). Using the Ads Settings, you can opt out of Google Analytics.

The online store www.batterypack.gr complies with the interest-based advertising policy of Google AdWords and the restrictions for sensitive categories. We also use remarketing with Google Analytics for online advertising.

Our online store www.batterypack.gr and third party suppliers, including Google, use cookies together:

- To update, optimize and display advertisements, according to the previous visits of some users to its website.

- To carry out reports on the way in which the advertisements of www.batterypack.gr are displayed

Our online store www.batterypack.gr uses data from Google's interest-based advertising or third-party audience data (such as age, gender and interests) with Google Analytics.

We choose to use cookies because they allow us to avoid technical problems on our website, recognize our frequent users, their usual choices and ensure their seamless access to the content they want.

To delete cookies and disable their use. Select the browser you are using and follow the instructions:

Chrome - https://support.google.com/chrome/answer/95647?hl=en

Safari - https://support.apple.com/kb/ph21411?locale=en_US

Firefox - https://support.mozilla.org/el/kb/pws-energopoiw-th-leitoyrgia-do-not-track

Edge - https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy

If you use another browser, consult the corresponding information.

Personalized information & profiling

During your visits to our website, you can browse and remain an anonymous user until you decide that you want to register, either by creating a member account, or by subscribing to our newsletters and personalized updates, giving your email address as well as your appropriate consent.

After you register and create an account in our online store, your profile is created automatically, based on your preferences. In this way we are able to serve you effectively, since we know your needs and can offer you the content that meets them. The data you give us allows us to provide you with personalized services and inform you about our latest products based on the preferences you have shown in your searches and navigation, always respectfully and within the limits of the applicable legislation. In any case you can exercise the right to object to profiling and the provision of personalized updates by our website./

Social media plug-ins and third-party services

Our website uses the following social media plugins and third-party providers: Facebook, Google+, Twitter, Pinterest. Your personal data is not automatically transmitted when you visit the website to the specific providers, but only if you choose to do so. By clicking the box of each provider at the bottom of our website, you activate the corresponding plugin and your data is transmitted and stored to the respective provider. If you make such a choice, we cannot control the data collected by the third-party providers, the time they store the data and the type of processing they carry out. Since the third-party provider uses cookies, you can limit the possible processing of data collected by our website by deleting and disabling cookies from your browser before entering the provider's environment.

Although the collection and processing of your personal data by third-party providers does not depend on whether you already have an account on the respective platform, in the event that you are simultaneously logged in there, the information will be directly associated with your profile. The third party provider may store the information it collects as a usage profile and use it for advertising purposes. If you do not wish your profile to be associated with the third party provider, we advise you to log out before clicking on the plugin. For more information you can refer to the Privacy Statement and Privacy Policy of the third party providers. At any time you can object to the creation of a user profile by contacting the respective third party provider and choosing the corresponding privacy and personal data protection settings it offers you.

Your rights regarding your personal data

We inform you that at any time you, the users and customers of our online store, are given the opportunity to exercise one of the following rights, provided for under the General Regulations: a/ the right to access the information you have provided and receive a copy of it so that to establish the legality of the processing, b/ right to modify your personal data, c/ right to delete your personal data or withdraw your relevant consent, when this is not prohibited by a contrary legal obligation, d/ right to limit processing, e/ right objection in case you disagree with the purposes of processing, f/ right to portability of your personal data and transfer them to other controllers, as long as this is technically feasible.

To exercise any of the above rights, you can contact us at the email address info@batterypack.gr or the online store's service line: 210 3226065 or use the online registration/unregistration and modification of personal data forms available on the online our store.

At the same time, you reserve the right to file a complaint with the competent Personal Data Protection Authority (www.dpa.gr), at the following contact details: phone: 210 6475600, fax: 210 6475628, email: contact@dpa.gr

Periodic Changes

Our website is constantly being improved and this Statement may be updated periodically. We recommend that you refer to it at regular intervals in order to be informed of any changes.

Acceptance of the Privacy Protection Procedures implemented by www.batterypack.gr

If you use this website you accept and agree to this Privacy Statement as well as the Terms of Use. If you disagree with the above, you should not continue browsing and using the services of our online store.

This Privacy Statement and the Terms of Use of www.batterypack.gr are the intellectual property of our company. For this reason, we ask you to avoid any reproduction and possible use of these texts. Otherwise, our company reserves the right to exercise any legal right.